There probably is a bunch of people who are struggling with this issues. If your iPhone or iPad doesn’t turn on or won’t charge or stuck on Apple logo or not responding?, Please try these steps below first before you bring your iPhone or iPad to the Apple Store. Hope you fix the issues through the steps.
01. Hard Reset
– Press and hold the Power and Home buttons at the same time for 10 – 15 seconds until the Apple logo appears.
– If this is not working, Try second method (DFU Mode).
02. DFU Mode
– If your iPhone is turned on, make sure that your iPhone is turned off before putting into DFU mode. (Press & Hold Power and home button at the same time for 10 seconds to turn off your iPhone.)
– Connect your iPhone to your computer and open iTunes.
– Now Press and Hold the power & home buttons at the same time for 10 seconds.
– After 10 seconds, Release only the power button and keep holding the home button for another 10 seconds.
– You will get a message that your are in DFU mode on iTunes.
– Now try to restore by pressing the restore button on iTunes.
03. Still not working?
There might be a problem with the hardware (Battery, motherboard, etc). Try to bring your iPhone to the Apple Store near your place.
It still says searching for windows update. Ive been doing it for like 10 seconds! Like…keep up with me, now!
I had the same issue with daughters iPhone 6plus. mind you only 9 months into contract. she had cracked the screen once, and I paid insurance to fix it. then cracked it but smaller again two months later. then jan 4 at 6 pm phone shut off would not turn on. I immediately called to have the warranty honored. The people at apple service were so good, and friendly to me. Two ladies, a supervisor who took the repair order and the one who didn’t make me pay for the 129.00 screen replacement and replaced my daughters phone were fantastic. I am poor and an iPhone is a huge purchase, we spend so much on cell phone bill that it is their Christmas gift for two years going. they chose it. Apple was so good to me that I want to publicly thank them for treating me like a valued customer who means something to them. you don’t find this today. ever. so thank you. and god bless the folks who helped us. Not often do you find a big company with employees that care. And actually try to help their customers. Its worth the price. Quality in service is something you cannot fix. when you mess that up, your done. So kudos to apple warranty service folks and the ladies I think from Maryland office? I appreciate what you did for my 13 year old daughter and you have a fan for life.
Some are system problem. So it can fixe by some software.
you guys rock!! I was very frustrated that my phone wouldn’t come back on even after being connected to a charger. Step 1 really worked. THANKS!!!
Another Step 1 fix. Looks like the battery was totally dead. I have never run the battery that low before. It was at 100% yesterday. Not sure what happened today.
Thanks it worked
My iPhone 5 is about 4 years old. About a month ago it started to freeze. After trying to get it stop I turned it off. Siri would respond about 2 minutes after she was pressed and my phone vibrated. I tired procedure 1 and it worked, but I had to hold the buttons for a few minutes.
My Iphone 5 only shows the battery sign when plugged in, the apple sign will pop up for about 3 seconds and then will go away. I’ve done lots of research but nothing seems to be working. Should i be going into the apple store or is there something I can do?
Yes. In that case, try to bring it into Apple store.
my iphone wont turn on , is it a way to put photos in PC?
If it does not turn on, it is better bring it to Apple Store to retrieve all pictures from the iPhone.
My iphone 5s won’t turn on… When i plug it in, it says it’s charging but nothing. If the logo comes up as soon as it gets to the home screen, it shuts off again. My home button doesn’t work so I can’t do step 1, please help~!!!
i have the exact same problem,my home button does not work and it has been plugged in for over 8nhours and still on the charging screen 🙁
If I do the restore in iTunes will I lose all of my contacts?
You will have contacts at the time that you created the restore point, but you will loose any contacts added after that restore point.
just got i phone 5c and it turns off very often.The only way to turn it on is by pressing the power & home buttons at the same.
I googled it and realised that too many people have problems with i-phones.
I’ll never again buy apple products.Big mistake
i have an iPhone 5c that doesn’t turn on, only does the charging sound every 5 seconds. I’ve tried putting into DFU mode but it just keeps making the charging sound, and gets a little warm