Motorola Moto X – Here is an instruction of performing hard reset & soft reset & wipe cache partition. Before performing hard reset, we recommend you to check the followings notes first.
- Make sure that your phone is fully charged.
- Try to perform soft reset or wipe cache partition first before performing hard reset. (Sometime soft reset or wiping cache partition fix a problem.
- Try to make a backup file. (hard resetting erases all of your data and personal settings)
Wipe Cache Partition
Step 01. Make sure your phone is turned off completely.
Step 02. Press and hold Volume Down + Power buttons until the boot option menu appears on the screen.
Step 03. Navigate to Recovery option using volume down button and select it with the power key.
Step 04. When the Android robot comes up on the screen, Press and Hold Volume Up and press the Power buttons while holding down volume up button until the Android system recovery mode appears.
Step 05. In the Android system recovery mode, select wipe cache partition.
Step 06. After the process is done, select reboot system now.
SOFT RESET
Step 01. Press and Hold the Power button for about 10 seconds until the screen turns to black. Phone will automatically reboot.
HARD RESET
Step 01. Make sure your phone is turned off completely.
Step 02. Press and hold Volume Down + Power buttons until the boot option menu appears on the screen.
Step 03. Navigate to Recovery option using volume down button and select it with the power key.
Step 04. When the Android robot comes up on the screen, Press and Hold Volume Up + Power buttons until the Android system recovery mode appears.
Step 05. In the Android system recovery mode, select wipe data/factory reset.
Step 06. It will ask you to confirm. Select Yes — delete all user data
Step 07. After the process is done, select reboot system now.
