Today we are going to show how to perform hard reset & soft reset on Moto G (2nd Gen) and Moto G (2nd Gen) Dual Sim smartphone. There are three things to check before performing hard reset. Please check the followings:
- We recommend you to perform soft reset and wipe cache partition first before hard resetting.
- Please backup your important data. Hard resetting erases all your data and settings.
- Try to charge your phone more than 50% at least.
WIPE CACHE PARTITION
Step 01. Make sure that your phone is turned off completely.
Step 02. Press and hold Volume Down + Power buttons until the boot option menu appears on the screen.
Step 03. Navigate to Recovery option using volume down button and select it with the power key.
Step 04. When the Android robot comes up on the screen, Press and Hold Volume Up button and press the Power button while holding down volume up button.
Step 05. Soon Android System Recovery Mode will appears on the screen. Select wipe cache partition.
Step 06. After the process is done, select reboot system now.
SOFT RESET
Step 01. Press and Hold the Power button for about 10 seconds until the screen turns to black. Phone will automatically reboot.
HARD RESET
Step 01. Make sure your phone is turned off completely.
Step 02. Press and hold Volume Down + Power buttons until the boot option menu appears on the screen.
Step 03. Navigate to Recovery option using volume down button and select it with the power key.
Step 04. When the Android robot comes up on the screen, Press and Hold Volume Up + Power buttons until the Android system recovery mode appears.
Step 05. In the Android system recovery mode, select wipe data/factory reset.
Step 06. It will ask you to confirm. Select Yes — delete all user data
Step 07. After the process is done, select reboot system now.
