ACER Aspire E15 laptop battery not charging fix – September 19, 2015

Hi ~ 😀 😀 😀 Today, we had a laptop in our shop. It is ACER Aspire E15 laptop. Problem? It was a battery problem. The customer told us that battery is not charging from 70%. Considering that the laptop is new, the battery condition might be healthy, but we also know that many people who have ACER laptops are suffering from the battery not charging issue. Let’s find out how we fixed the battery charging problem. 😀

Here is the ACER Aspire E15 laptop with Intel Pentium Quad-Core N3530, 8GB DDR3 memory, 1TB HDD, and Intel graphics. Looks like a new laptop.

When we turned on the laptop and checked the battery meter, it says “plugged in, not charging” This is one of the common issue on some of the ACER laptop model.

Before we do something, we checked the battery condition first. Wear level is only 2%. The battery is very new. It has 98% of efficiency. So it is not the battery which causes the not charging issue. The program is called “hwmonitor”.

Let’s uninstall the Microsoft ACPI-Compliant Control Method Battery driver, and restart the laptop. 🙂 🙂 🙂 Don’t worry. It will re-install the driver when we restart the laptop.

Laptop is turned off. Power adapter unplugged.

Laptop battery removed, and then re-installed.

ACER Aspire E15 is now restarting.

What happened after ? YES! IT FIXED THE BATTERY NOT CHARGING PROBLEM. 😀 😀 😀 😀 😀 If you want to know more information on this battery not charging issue, go to this page: https://www.pntbrother.com/laptop-battery-not-charging-windows-7-8-vista-xp/

Thank you!