System inspection for Dell desktop – September 22, 2015

Good Morning, yesterday, a customer brought in a Dell desktop computer for full system inspection. Our inspection service includes: virus, malware, spyware removal, pc optimization, dust cleaning, and hardware & software check. The customer also asked to change Internet Explorer’s home page. (the customer explained that the homepage was Google but it changed to ask page all of a sudden) Let’s get started.

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This is the Dell desktop computer. It looks like a new computer, but let’s see if it runs well.

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First job is to remove all unnecessary programs. Here we found something. Let’s remove it.

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The default homepage is set to Ask.com website. Let’s change it to Google.ca, and let’s disable the Ask toolbar.

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Performing PC Optimization service. By turning off Windows features, Windows will perform faster. If you would like to know how to make Windows faster, read this blog post: https://www.pntbrother.com/windows-10-8-7-optimization-make-windows-10-8-7-faster/

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Hard drive condition and temperature looks good. It has 9489 hours of running time. It is not new but not old either.

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After checking desktop components, we started malware scan to see if there is any malware that slow down this computer.

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1152 items found. They are not virus or malware, but these will slow down the computer performance. We decided to remove them all.

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Let’s perform a disk check to see if there are any errors to correct using chkdsk utility. This utility scans your hard drive and it attempts to fix any errors.

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Time to do Defragment the hard disk. It will take few hours. We are almost done.

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Time to clean up dusts inside of the Dell desktop. Well.. It is very clean inside. 🙂 🙂 🙂 No need of cleaning dusts.

The computer became lot faster after the PC Optimization and malware removal. 😀

Thank you for reading and Have a nice day !

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