Having Trouble with Google Play Error while retrieving information from server [DF-SA-01]?
If there is anyone who get one of the following error messages above, when you are trying to update or download applications on Android operating system, Try this way to resolve the issue.
01. First Step – Clear all cache and data
01. Go to “Settings” -> “Applications” -> “Manage Applications” and select “All”
02. Go to “Google Play Services Framework” and select “Clear Data & Clear Cache” to remove all the data regarding Google Service Framework.
03. Go to “Google Play Store” and Select “Clear Data & Clear Cache” to remove all the data regarding Google Play Store.
04. Now you need to remove your account and add your account again to get rid of the error message. Follow the second method below.
02. Second Step – Remove and Add Your Google Play Store Account.
01. Go to “Settings” -> “Accounts” -> “Google” -> Select “Your Account”
02. Go to “Menu” and Select “Remove Account”, and then “Add Your Account”.
03. Now “Restart” your mobile device and try to perform update or download.
04. Good Job ! 🙂
