Error retrieving information from server.[RPC:S-5:AEC-0]
There is a lot of people having a problem with the error code RPC:S-5:AEC-0 on Google Play Store. The Google Play error code RPC:S-5:AEC-0 is usually occurred when updating or downloading apps due to data collision or unknown data error. There are two ways to solve this problem. First method is to clear all the data & cache regarding the Google Play Store and the Second method is to remove and re-add your Google Play Store account. Please follow the instruction below! Hope you figured it out through the instruction 🙂
01. First Step – Clear all cache and data
01. Go to “Settings” -> “Applications” -> “Manage Applications” and select “All”
02. Go to “Google Services Framework” and select “Clear Data & Clear Cache” to remove all the data regarding Google Service Framework.
03. Go to “Google Play Store” and Select “Clear Data & Clear Cache” to remove all the data regarding Google Play Store.
04. If you still see the error message, Let’s do the next step.
05. Now you need to remove your account and add your account again to get rid of the error message. Follow the second method below.
02. Second Step – Remove and Re-Add Your Google Play Store Account.
01. Go to “Settings” -> “Accounts” -> “Google” -> Select “Your Account”
02. Go to “Menu” and Select “Remove Account”, and then “Add Your Account”.
03. Now “Restart” your mobile device and try to perform update or download.
04. Done! Hope everyone solved the problem through the instruction! 🙂