Are you struggling with the Error Code 963 on your Android Google Play Store? Don’t worry anymore! We are here to help you to figure the problem out! The error code 963 generally occurred when trying to install or update applications and can be caused by corrupted cache problem or SD card crash. If you are using android based smartphones such as Samsung, LG, or HTC, this error might be occurred. However, here we are sharing three methods to solve the issues. Please follow the instruction step by step. Hope this is helpful for everyone who’s trying to solving this issues.

Method 01. Clear all cache and data

Step 01. Go to “Settings”  -> “Applications” -> “Manage Applications” and select “All”

Step 02. Go to “Google Play Services Framework” and select “Clear Data” & Clear Cache to remove all the data.

Step 03. Go to “Google Play Store” and Select “Clear Data” & Cache to remove all the data regarding Google Play Store.

Method 02. Uninstall Previous Updates

Step 01. Go to “Settings”  -> “Applications” -> “Manage Applications” and select “All”

Step 02. Go to “Google Play Store” and Select “Uninstall Updates” to remove all the data regarding Google Play Store.

Step 03. “Restart” your cell phone > Open Google Play Store and Check if you still get the error message.

Method 03. Unmount SD card

Step 01. Go to  “Settings” on your cellphone  -> “Storage” -> “Unmount SD card”

Step 02. Now try to “download” or “update” the application that was causing a problem.

Step 03. Go to  “Settings” on your cellphone  -> “Storage” -> “Re-mount SD card”