Here is an instruction of performing hard reset & soft reset on HTC Butterfly 3. Factory reset will erase all of your data so please create a backup if you have important data. Just few things you should check before starting hard resetting.
- Problems could be resolved by soft resetting(wipe cache partition). Perform soft reset first before hard resetting.
- Hard Resetting deletes all data. Please backup your important data.
- Try to fully charge your phone.
Soft Reset (Wipe Cache Partition)
01. Completely Power Off your mobile device.
02. Press and Hold Volume Down + Power buttons at the same time and release all buttons when the option menu appears on the screen.
03. In HTC download mode, navigate to reboot to bootloader using volume down button and press power button to select it.
04. Now some options in colour will appears on the screen. Press volume down key to navigate to boot to recovery mode and press power key to select it.
05. If red exclamation mark with a triangle appears, press Power + Volume Up together.
06. Select wipe cache partition using volume down and power buttons.
Hard Reset (Factory default settings)
01. Power Off your mobile device completely.
02. Press and Hold Volume Down + Power buttons at the same time and release all buttons when the HTC Logo appears on the screen.
03. In HTC download mode, navigate to reboot to bootloader using volume down button and press power button to select it.
04. Now some options in colour will appears on the screen. Press volume down key to navigate to boot to recovery mode and press power key to select it.
05. If red exclamation mark with a triangle appears, press Power + Volume Up together.
06. Select wipe data/factory reset using volume down and power buttons. When it’s asking to confirm, select Yes.
07. When you get a message “data wipe complete”, Select Reboot system now.