Today we are going to share how to perform hard reset & soft reset on Motorola Moto E smartphone. We always recommend to perform soft rest first before performing hard reset, because sometime problems are solved by soft reset or wipe cache partition. Before starting to perform hard reset, there two important things to check.
- Please check your battery is charged more than 50% at least. (Phone might be turned off during the hard reset)
- Try to make a backup file (All of your data and settings will be lost after hard resetting)
WIPE CACHE PARTITION
Step 01. Make sure that your phone is turned off completely.
Step 02. Press and hold Volume Down + Power buttons until the boot option menu appears on the screen.
Step 03. Navigate to Recovery option using volume down button and select it with the power key.
Step 04. When the Android robot comes up on the screen, Press and Hold Volume Up button and press the Power button while holding down volume up button.
Step 05. Soon Android System Recovery Mode will appears on the screen. Select wipe cache partition.
Step 06. After the process is done, select reboot system now.
SOFT RESET
Step 01. Press and Hold the Power button for about 10 seconds until the screen turns to black. Phone will automatically reboot.
HARD RESET
Step 01. Make sure your phone is turned off completely.
Step 02. Press and hold Volume Down + Power buttons until the boot option menu appears on the screen.
Step 03. Navigate to Recovery option using volume down button and select it with the power key.
Step 04. When the Android robot comes up on the screen, Press and Hold Volume Up + Power buttons until the Android system recovery mode appears.
Step 05. In the Android system recovery mode, select wipe data/factory reset.
Step 06. It will ask you to confirm. Select Yes — delete all user data
Step 07. After the process is done, select reboot system now.
